BRENDA HARKINS
6823 Main Street P.O. Box 395, Wheatland Oklahoma 73097
Telephone: 405-401-4514: email: [email protected]
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Positive attitude Expert in customer relations
Professional and mature Ethical approach to finance
Team building Cost reduction
Fiscal budgeting knowledge Microsoft Office Suite
Experience
Administrative Assistant to Vice President of Finance and Campus Services
June 2010 to Current
Redlands Community College – El Reno, Oklahoma
Received and screened a high volume of internal and external communications, including, email and mail.
Planned travel arrangements for several department executives and staff.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Designed electronic file systems; maintained electronic and paper files.
Developed RFP bid documents for large purchase items and maintained the integrity of the State legal bid process.
Assisted with campus wide purchases and budgeting needs.
Food Service Manager
August 2005 to June 2010
Redlands Community College – El Reno, Oklahoma
Scheduled and directed staff in daily work assignments to maximize productivity.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Worked closely with the chef and cooks to determine menu plans for special events and occasions.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Managed accounts payable, accounts receivable and payroll.
Counseled and disciplined staff when necessary.
Store Operations Manager
June 1991 to March 2005
Braum’s Ice Cream & Dairy Stores – Oklahoma City Area, Oklahoma
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Opened a new store location and assisted in recruiting and training new staff.
Trained staff to deliver outstanding customer service.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Addressed customer inquiries and resolved complaints.
Determined staff promotions and demotions, and terminated employees when necessary.
Education
Southwestern Oklahoma State University, Weatherford Oklahoma
Western Oklahoma State College, Altus Oklahoma
Altus High School, Altus Oklahoma
6823 Main Street P.O. Box 395, Wheatland Oklahoma 73097
Telephone: 405-401-4514: email: [email protected]
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Positive attitude Expert in customer relations
Professional and mature Ethical approach to finance
Team building Cost reduction
Fiscal budgeting knowledge Microsoft Office Suite
Experience
Administrative Assistant to Vice President of Finance and Campus Services
June 2010 to Current
Redlands Community College – El Reno, Oklahoma
Received and screened a high volume of internal and external communications, including, email and mail.
Planned travel arrangements for several department executives and staff.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Designed electronic file systems; maintained electronic and paper files.
Developed RFP bid documents for large purchase items and maintained the integrity of the State legal bid process.
Assisted with campus wide purchases and budgeting needs.
Food Service Manager
August 2005 to June 2010
Redlands Community College – El Reno, Oklahoma
Scheduled and directed staff in daily work assignments to maximize productivity.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Worked closely with the chef and cooks to determine menu plans for special events and occasions.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Managed accounts payable, accounts receivable and payroll.
Counseled and disciplined staff when necessary.
Store Operations Manager
June 1991 to March 2005
Braum’s Ice Cream & Dairy Stores – Oklahoma City Area, Oklahoma
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Opened a new store location and assisted in recruiting and training new staff.
Trained staff to deliver outstanding customer service.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Addressed customer inquiries and resolved complaints.
Determined staff promotions and demotions, and terminated employees when necessary.
Education
Southwestern Oklahoma State University, Weatherford Oklahoma
Western Oklahoma State College, Altus Oklahoma
Altus High School, Altus Oklahoma